What information is being collected?
If you do nothing during your visit but browse through the web site, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:
The Internet domain (for example, “xcompany.com”) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our web site;
The type of browser and operating system used to access our site;
- The date and time you access our site;
- The pages you visit; and
- If you linked to the web site from another web site, the address of that web site.
We use this information to help us make our site more useful to visitors — to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.
When you contact us, we collect the contact information necessary to respond to your request or provide the requested services.
Businesses and individuals who utilize our online scheduling and inspection software will submit the information necessary for the accurate and complete conclusion of the services they request.
A cookie is a tiny piece of text that, with your permission, is placed on your computer’s hard drive. If your browser is set to notify you before accepting a cookie, you will receive a request for a cookie to be stored on your computer. This cookie, by itself, only tells us that a previous visitor has returned. It doesn’t tell us private information about you, unless you want to give us the information; it’s your choice.
A cookie is used to retain your personal preferences on how you want to access the web site. We do not use a cookie to store your personal information; instead the site will always authenticate who you are (using a password assigned by you) before preloading personal information in web forms for your convenience.
We want to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you. We know that some citizens have concerns about cookies, but the benefit we both gain from their proper use is worthwhile.
Who is collecting information and who will it be shared with?
Other than legally required public records laws, we do not share any individually identifiable information collected with any other agency. Vendors contracted to provide online services may have access to stored information, but do not utilize or share that information with any agency not involved in the process of providing the services requested.
How is it collected?
All personal information gathered is done so by users utilizing online software built for the purpose, or via email or webform.
Why is it being collected and how will it be used?
To answer your questions, provide adequate services, and analyze how we might do so better in the future.
If you provide us contact information, we will use it to respond to your inquiry, and then, if submitted via email, stored in the event of a legally requested public records request. Information submitted for permitting or inspection purposes is kept internally for business use, for ensuring laws are followed, and for public records purposes.